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Bank Manager Resume Sample

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Sharon W. Carroll

Bank Manager

Experienced and determined bank manager with exceptional operational understanding. particularly skilled in managing currency transactions, communicating with both private and commercial clients, and looking for peaceful alternatives to issues. Focus on meeting productivity goals and preserving trustworthy client relationships.

Experience

Bank Manager
JPMorgan Chase Bank, N.A, Saint Louis, MO
2017-2022
  • Directed a team of 8-15 workers to acquire top quality in customer service, revenue growth, and profitability.
  • Identified possibilities inside current consumers and created new connections with future clients to devise new company methods for gaining market share.
  • Supervised all aspects of everyday activities, involving recruiting and firing choices, training plans, and assuring legal compliance.
  • Coordinate marketing activities and increase visibility for both entities, developed excellent professional relationships with other banking institutions.
  • Developed a platform for online payments thanks to better user experience and functionality, saw a 25% boost in client retention levels.
  • To guarantee safety, developed protocols for the custody and management of assets, documents and loan collateral.
  • Organized and trained workforce, resulting in considerable advances to the sales and service.
Bank Manager
Academy Bank, N.A, Chesterfield, MO
2013-2017
  • Guided a team of banking experts and financial advisors to achieve sales targets, deliver top-notch customer service, and adhere to regulatory standards.
  • Developed and presented performance reviews for employees.
  • Fostered relationships with corporate customers, administered commercial accounts, and achieved sales targets for business loans.
  • Offered financial options that catered to both individual and small business requirements.
  • Responsible for the introduction of a new client support system that saw a 10% increase in client satisfaction.
  • All personnel received sales methods and product information training, which resulted in a 38% increase in income.
  • Monitored a group of 47 tellers and bank employees to guarantee effective branch activities.
  • Reduced labor expenses by 25% while increasing overall efficiency by putting in place an integrated cash handling system.
  • Decreased operating costs via cost-saving strategies including cutting up on excessive office supply expenditures.

Education

Master of Science in Finance
Washington University, St Louis,MO
B.S in Finance
Saint Louis University, MO

Certification

Certified Manager Certification (CM)
Certified Management Accountant (CMA)
314-945-6334

2359 Ash Avenue

Saint Louis, MO 63146                     

Skills
Risk Management
Performance Management
Mortgage Lending
Financial Reporting
Investment Banking
Conflict Resolution
Problem-Solving
Time Management
QuickBooks
Microsoft Office Suite
Communication
Languages
French