Bank Teller Resume Sample
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Jose E. Sanchez
Bank Teller
Dedicated and committed bank teller a track record of better client service and cash handling. Capable of addressing a large number of customer requirements and issues with the highest expertise and generosity. Competent to work autonomously with little to no guidance or in collaboration with tellers and other bank employees.
Experience
Bank Teller
Credit Union of Georgia, GA
2017-2021
- At every moment, I worked as a teammate to cross-sell bank services to consumers to fulfill sales objectives for accounts, bank cards, and mortgages.
- Apart from the firms, I supervised my own targets, such as completing 100 percent of customer service reviews and attaining referral output.
- To establish a stronger relationship with clients and connect them with a product depending on their specific needs, emphasizing the advantages of our business's goods instead of the fundamental facts.
- A truly client-centered service culture was exhibited, ensuring that customer experience levels were increased and sustained.
- Regularly updated on banking rules and processes, such as the storage of different business materials; organized weekly meetings, and verified audit procedures were recognized and followed.
- Supervised ATM balances, replaced cash as required, and verified the system was operational.
- Worked with lobby management activities, engaged consumers in dialogue about services available, personnel placement, and other customer service-related topics.
Bank Teller
Renasant Bank, Statesboro, GA
2013-2017
- Regularly provided excellent customer service and promoted additional bank services and products wherever available, and discovered opportunities for sales referrals.
- Maintaining and balancing cash receipts daily, ensuring compliance with banking regulations and audit processes.
- Built and cultivated positive working connections with customers, clients, and colleagues.
- Creating and maintaining interpersonal relationships.
- Presenting in front of or working directly with the general audience.
- Interacted on a multitude of bank operations and multipurpose tasks.
- Everyday monetary transactions were examined and regulated.
- New staff was trained, and the work routine was structured.
- Outstanding client service was provided both in-person and over the phone.
- Customer requirements were evaluated, and banking goods and services were recommended to consumers and small company clients.
- Maintained a cash register and verified that daily cash limitations and end-of-day balances were met.
Education
Bachelor of Science in Banking and Finance
Wiregrass Georgia Technical College, Valdosta, GA
Certification
Certified Bank Auditor (CBA)
Certified Bank Teller (CBT)
Certified Public Accountant (CPA)
Certified Management Accountant (CMA)
678-456-5622
3438 Adonais Way
Monticello, GA 31064
Skills
Data entry skills
Numeracy skills
Balance allocation
Loan processing
Petty cash management
Mathematical skills
Ledger balancing
Cash drawer maintenance
Languages
Portuguese
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