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Flight Attendant Resume Sample

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Linda K. Hart

Flight Attendant

High-energy, trustworthy, and careful flight attendant. Experienced working as a flight attendant on both private and commercial airplanes for more than eight years. Capable of facilitating Pilots, Flight Experts, and customers with ease, making good experience for all. Dedicated to providing exceptional customer service, being equipped for emergencies, and adhering to FAR regulations to ensure the protection and comfort of passengers and staff.

Experience

Flight Attendant
SkyWest Airlines, South Bend, IN
2017-2022
  • Passengers were offered food and snacks, and great service was rendered, winning praise from the flight staff and achieved 98% positive survey responses.
  • Provided training in customer support, security procedures, and hygiene and sanitary requirements to more than 30 new flight attendants, resulting in a 46% improvement in customer satisfaction overall.
  • Collaborated with coworkers to enhance productivity and efficiency.
  • Addressing queries and issues about travel and airport processes.
  • Stayed composed and professional under pressure.
  • Provided help and assistance to passengers with particular requirements.
  • All safety protocols were illustrated, passengers were made ready for takeoff and landing. 
  • Performed a variety of in-flight operations, created and upheld a safe and peaceful environment, and dealt with any troublesome passenger concerns.
  • Worked together with other staff members to maximize passenger contentment with the services offered.
Flight Attendant
American Airlines, Indianapolis, IN
2013-2017
  • Maintain the security of all passengers and the cabin while providing great customer support to everyone.
  • Help with boarding and deboarding, show off safety gear and protocols, sell and provide food and drink, and care to customer requirements during whole flight. Observe corporate guidelines and regulatory requirements.
  • Earned praise for the capacity to soothe anxious passengers throughout urgent circumstances and in-flight medical crises, such as on-board births and passenger sicknesses, accidents and cardiac arrests.
  • Passengers were helped, given information, and issues were carefully addressed.
  • To ensure security and performance, adhered to the norms and regulations of the airport and the aircraft.
  • Managed a variety of in-flight chores to enhance travelling experience and protection.
  • Helping passengers put their carry-on luggage which resulted in 17% more freight room.
  • Increased the number of staff members through mentoring, all the while encouraging, enabling, and successfully interacting with the flight attendants.
  • Managed flight attendant paperwork and communications.
  • In a crisis, passengers were instructed and helped, and by executing protocols, the airplane was prepared for landing.

Education

High School
Jefferson High School, IN

Certification

Certified in First Aid, CPR
765-404-2412

3526 Sugarfoot Lane

Lafayette, IN 47095                     

Skills
Time Management
Customer Service Skills
Critical Thinking
CPR and First Aid Certified
Interpersonal Skills
Emergency Procedures & Response
Federal Aviation Regulations
Plane Evacuation Protocols
Inventory Control
Passenger Communications