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Salon Manager Resume Sample

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Annette B. Ellis

Salon Manager

Salon manager with 8 years of expertise in high-end salons. Committed to individualized client involvement and retaining employees updated on the newest beauty developments. Sustain a loyal consumer base and recruit top staff by enforcing proper cleanliness and hygiene measures. Have strong organizational, promotional, and interpersonal abilities.

Experience

Salon Manager
Supercuts, MO
2017-2022
  • Exhibited great business skills in all facets of financial information and critical business factors for the salon and retail outlets.
  • Utilizing conference calls, email, training classes, and face-to-face coaching, I used my excellent verbal and organizational abilities to break knowledge down into simple and succinct stages.
  • Hired three advanced-level stylists and trained existing stylists and estheticians to level up in real-time mentoring and goal-setting sessions.
  • Exceeded sales targets by a factor of ten while achieving or surpassing monthly quotas. The salon was closed and reopened in accordance with the regular shifts.
  • Acted as a link between workers and customers to verify that all customer service queries and concerns were correctly addressed.
  • Conducted operational parts of sales, such as inventory recording, accepting customer transactions and entering daily sales data.
  • Designed and led professional workshops, planned and finalized interviews, and arranged employment ads.
  • Salon procedures were administered, involving booth rental, accounting, recordkeeping, a multi-line call, invoicing, and social media networks.
Salon Manager
Fantastic Sams Cut & Color of St. Louis, MO
2013-2017
  • Established several social media initiatives to market Ulta's new goods and services, resulting in an 80% boost in sales volume.
  • Screens and trains new hairdressers, nail artists, and spa employees. Verified monthly performance evaluation that all members are adhering to the salon's aims.
  • Coordination with vendors for training for salon employees to keep them updated on the latest patterns and customer service tactics.
  • Arranges team-building events to facilitate easy coordination between salon employees and motivate members to contribute at work.
  • Tracks supply inventory and instruct workers on how to use salon resources more efficiently.
  • Periodic budget, payroll, supply inventory, personnel performance measurement, and sales figures were generated.
  • With a more direct strategy to social media advertising, surpassed monthly objectives by 60%.
  • Reduced personnel turnover by answering their issues in a timely way and recognizing outstanding performance with merits.

Education

M.A/MBA Dual degree
Saint Louis University, MO

Certification/License

Cosmetologist License
Salon Retail Seller Permit
Salon Business Operation License
Certified Sales Professional (CSP)
314-259-7134

2658 Bruce Street

Saint Louis, MO 63120                     

Skills
Beauty techniques
Microsoft Office
Leadership skills
Managerial procedures
Team-oriented
Mathematical calculations
Beauty product expertise
Languages
Spanish