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Hostess Resume Sample

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Wanda C. Robinson

Hostess

Competent and dedicated Hostess with more than seven years of hospitality experience working at most popular and renowned restaurants. Proficient at providing a first-rate welcoming experience to all guests, always seeking to satisfy them. Capable of multitasking and navigate difficult circumstances while being positive and hospitable. Bringing forth the capacity to handle crowds of individuals with the main objective of giving all visitors a satisfying experience.

Experience

Hostess
Marriott International, Inc, Minneapolis, MN
2017-2023
  • Presented all visitors with a warm welcome, real friendliness, and constant support.
  • Functioned as a great public relations professional, welcoming visitors and offering help as appropriate.
  • Seating plans were well-organized, and client services were managed elegantly.
  • Ensure efficient processes, established solid working ties with the restaurant personnel.
  • Predict wait times and convey them to clients depending on the length of the wait list, the number of vacant tables, and the workload of the employees.
  • With a cheerful demeanor, accept calls, make reservations, and welcome and seat guests.
  • Responded appropriately to concerns from customers regarding wait times, bookings, and bad service.
  • Booking reservations with consideration and balancing seating capacity with employee availability will offer the best possible client experience.
Hostess
New Punch Bowl Social, Saint Louis Park, MN
2013-2017
  • Maintain the host stand neat so that prospective customers will see the restaurant as spotless and orderly.
  • To advance the highest levels of client service, cultivate relationships with loyal consumers.
  • Take phone calls, enter dinner bookings into the computer, respond to concerns about the hours or menu, and reserve a separate room for special occasions.
  • By recognizing the demands of the customers and keeping a positive attitude during every shift, regularly got the best tips.
  • Juggle multiple tasks in a hectic setting while continuously monitoring tables for any client requirements.
  • By identifying the demands of the customers and keeping a positive attitude during every shift, consistently got the best tips.
  • Personable, vivacious, and trustworthy hospitality worker with a track record of top-rated work as a hostess for well-known, busy restaurants.
  • to ensure seamless functioning in a very high volume, administration and all other staff managed continual communication.

Education

High School
St. Anthony Village High School, MN

Certification

Certified Guest Service Professional (CGSP)
651-439-4494

3230 B Street

Stillwater, MN 55082                     

Skills
Problem Solving Skills
Time Management
Table Turnover Management
POS Register Systems
Front-of-House Operations
Reservation Management
Cleanliness
Customer Communications
Languages
French