Medical Receptionist Resume Sample
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Lori J. Schacht
Patient-centered and computer-savvy medical receptionist. Friendly and polite in all conversations with patients and teammates. At Royal Prince Alfred Hospital introduced a new CRM system for cancer treatment management, which reduced expenses by 25% and improving performance.
- Excellent at managing office and administrative work in multi-physician clinics with a high volume of patients.
- Efficient in handling patient entry/exit confirmations, validate healthcare, and gather third-party settlements.
- Effectively arranging consultation booking, patient data, medical invoicing and financial details
- Patients were individually booked and recorded to guarantee minimum wait period and optimizing ward productivity.
- Developed a new online appointment platform, reducing physicians 10 hours of labor each month.
- Collected cash receipts and filed the appropriate documentation to remedy any financial statement issues.
- Conducted extensive market study to select and deploy a new CRM framework with complete documentation, which reduced expenses by 25%.
- All patients received great customer service by knowledgeably addressing concerns, promptly resolving difficulties, and providing a comfortable environment.
- Admitted patients, checked statistical profile, and addressed payment arrangements.
- Competent in managing patient enrolment approvals, healthcare validation, and third-party agreements.
- Purchased office supplies as necessary and bargained with suppliers, resulting in a 15 percent reduction in monthly expenses.
- Optimized the management of patient folders and practice information by implementing new methods that saved time, reduced mistakes, and expedited insurance claims by up to 80%.
- Supervised cancer patient programs, assuring data input correctness and analyzing 400+ cancer patients and their corresponding follow-up appointments.
- Stand-up comedy
- Yoga Instructor - Organize weekend classes at Cliff Noble Community Centre
- Blog writing
- Baking - Participated in cake competition and won 1st position.
16 Mnimbah Road
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