Responsibilities

• Oversaw 25+ clinical workers that were engaged in an array of medical activities like Case Analysis, Disease, and Facilities Management.
• Recruited, mentored, and evaluated employees to ensure they met and achieved objectives and tasks.
• Provided expert advice, direction, and supervision to employees.
• Developed, reviewed, applied, and simplified guidelines and requirements of allocated divisions.

Achievements

• Maintaining an employee turnover of less than 3%.
• In a 9-month timeframe, formulated and implemented cost-cutting and pricing campaigns that raised margins from -20% to +50%.

• Maintained the delivery of nurse supplies and patient treatment to ensure compliance with quality, medical, and utilization regulations, and performance metrics.
• Guaranteed patient care and achieving standards of quality, and adherence with national, regional, and local regulations and departmental rules.
• Handled the department's daily operations, including measuring the performance of service and utilization norms, managing shift duties, and providing patient care.
• Planned and managed action plans to enhance employee advancement and patient care efficiency.
• Optimized treatment regimens, customer-focused service, and cost-efficient use of services.