Receptionist Resume Sample
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Rachel M. Wood
Receptionist
Dedicated and committed receptionist with seven years of application-oriented training offering front-desk service for a large corporation. Multitasking individual competent in responding to calls, directing visitors, and preserving overall office safety in compliance with documented processes.
Experience
Receptionist
Government of Hamilton County, IN
2017-2022
- Greeted visitors in person or over the telephone; respond to questions and guide them to the appropriate division.
- Keep log books, which include sign-in/out records, front desk expenses, and calls earned.
- Pick up and organize everyday incoming communications, then send them to recipients.
- Keep the schedules of executive managers by organizing meetings, video conferences, and travel.
- Create and use efficient documentation and retrieval processes, and retain office resources in good condition by making purchases and assessing new products.
- Tidy and arrange the reception area, including the desk and guest lobby.
- Welcomed walk-in clients and tow truck clients while answering calls from suppliers and customers.
- Acquired approval for services and kept clients updated on the condition of auto repairs.
- Discussed on a makeover of the workplace appointment system, which increased precision by 45%.
Receptionist
Smartstyle, Fort Wayne, IN
2013-2017
- Administered and supervised office supply and tool stock, ordering new materials as needed.
- Documented clients financial and delivery details,, the corporation database was revised, data was recovered, and it was forwarded to management.
- Managed executive and salesman work schedules, and client conferences and appointments.
- Scheduled meetings, teleconferences, corporate events, and travel arrangements.
- Handled business correspondence, which included answering phones and replying to emails.
- Offered customer support and replied to client queries and questions and resolved customer issues.
- Managing and refilling office stock and putting purchase orders for new products.
- Using a professional calendar, planned new meetings based on which suppliers were accessible.
- Ensured complete client satisfaction by addressing client requirements and receiving positive reviews.
Education
High School Diploma
Wayne High School, Fort Wayne, IN
260-429-2437
4119 Cessna Drive
Fort Wayne, IN 46802
Skills
Typing 90 WPM
Scheduling
Microsoft Office
Administrative skills
Active Listening
Data Entry
Problem-solving
Written and verbal communication
Customer service
Attention to detail
Multitasking
Languages
French
Spanish
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