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Receptionist Resume Sample

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Rachel M. Wood

Receptionist

Dedicated and committed receptionist with seven years of application-oriented training offering front-desk service for a large corporation. Multitasking individual competent in responding to calls, directing visitors, and preserving overall office safety in compliance with documented processes.

Experience

Receptionist
Government of Hamilton County, IN
2017-2022
  • Greeted visitors in person or over the telephone; respond to questions and guide them to the appropriate division.
  • Keep log books, which include sign-in/out records, front desk expenses, and calls earned.
  • Pick up and organize everyday incoming communications, then send them to recipients.
  • Keep the schedules of executive managers by organizing meetings, video conferences, and travel.
  • Create and use efficient documentation and retrieval processes, and retain office resources in good condition by making purchases and assessing new products.
  • Tidy and arrange the reception area, including the desk and guest lobby.
  • Welcomed walk-in clients and tow truck clients while answering calls from suppliers and customers.
  • Acquired approval for services and kept clients updated on the condition of auto repairs.
  • Discussed on a makeover of the workplace appointment system, which increased precision by 45%.
Receptionist
Smartstyle, Fort Wayne, IN
2013-2017
  • Administered and supervised office supply and tool stock, ordering new materials as needed.
  • Documented clients financial and delivery details,, the corporation database was revised, data was recovered, and it was forwarded to management.
  • Managed executive and salesman work schedules, and client conferences and appointments.
  • Scheduled meetings, teleconferences, corporate events, and travel arrangements.
  • Handled business correspondence, which included answering phones and replying to emails.
  • Offered customer support and replied to client queries and questions and resolved customer issues.
  • Managing and refilling office stock and putting purchase orders for new products.
  • Using a professional calendar, planned new meetings based on which suppliers were accessible.
  • Ensured complete client satisfaction by addressing client requirements and receiving positive reviews.

Education

High School Diploma
Wayne High School, Fort Wayne, IN
260-429-2437

4119 Cessna Drive

Fort Wayne, IN 46802                     

Skills
Typing 90 WPM
Scheduling
Microsoft Office
Administrative skills
Active Listening
Data Entry
Problem-solving
Written and verbal communication
Customer service
Attention to detail
Multitasking
Languages
French
Spanish