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Data Entry Specialist Resume Sample

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Doreen R. Nichols

Data Entry Specialist

Data entry specialist with a fast typing speed, a keen eye for detail, and a knack for maintaining clients and managers satisfied. Work with little supervision and are constantly looking to improve procedures, precision, service standards, and performance.

Experience

Data Entry Specialist
Siemens, TX
2017-2022
  • Collaborated to keep operational practices for the membership and raising funds databases up to date.
  • Hundreds of inbound digital files were handled and programmed.
  • Worked with personnel to assess weekly data records for incoming communications.
  • Contributions, records, and files were adapted and filtered as necessary.
  • Notes and responses were analyzed, and relevant information was introduced into the participation and fundraising repository.
  • Assisting with business projects and other responsibilities as appropriate.
  • After incorporating new CRM data areas that improved client perspectives for the sales department, we were capable of achieving a goal-exceeding 25% boost in add-on sales.
  • Executed a digital-filing method, which upgraded record monitoring and client follow-up.
  • After reconciling months of backlogged modifications to accounts receivable, we experienced a cash flow spike.
  • Initiated meetings with purchasing, shipping, and receiving managers to determine their data and investigating requirements and was honored with the business's 'Employee of the Month' award. 
  • Revised data systems to allow for quick and efficient information extraction.
Data Entry Specialist
Anthem, Inc., TX
2013-2017
  • Rectified data handling challenges that contributed to an increase in NPS from 90 to 95 percent. Enhanced the punctuality and validity of the data entry methods, overturning long-standing problems with postponed chargebacks and incorrect billing.
  • Documented work orders and entered data into the corporation repository properly. Accounts requiring extra services were identified and funneled to the respective team to avoid service delays.
  • Throughout periods of high workload, I stepped in to take calls and support other office responsibilities.
  • For quota monitoring tasks, kept track of forms submitted and inspected.
  • Depending on authorized and accepted documents, making changes, edits, and removals to the directory.
  • All through the data entry and comparing procedure, discovered dysfunctional data.
  • Aided in the development of an impactful risk management structure.

Education

Associate of Arts in Communications
Texas Tech School of Art, TX

Certification

Certified Information Technology Professional (CITP)
Certified Billing and Coding Specialist (CBCS)
Certified Data Management Professional - Data Management (CDP-DM)
Certified Coding Specialist (CCS)
325-829-9253

338 Anthony Avenue

Lubbock, TX 79414                     

Skills
Data Entry
Order Processing
CRM Platforms
QuickBooks
Report generation
Word Processing
Interpersonal Skills
Coordination
Time Management
Problem Solving