Customer Service Representative Resume Sample

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Paige Turner

Customer Service Representative

Paige.Turner@example.com

6134999222

18 Atlantic Street, CA

Skills

Workforce Planning

Customer-service

Customer relationship management

Sales Management

Results Oriented

Computer Knowledge

Trustworthy and caring Customer Support Agent in the troubleshooting of applications and up-selling of Premium memberships. Dedicated to preserving outstanding records of customer contact.

Experience

Customer Service Representative

Initech, CA

2016 - current

Listen carefully, solve issues creatively, and use tact and negotiation to produce win-win results. Strategic relationships and partnership-building skills.
With the ability to create fruitful relationships, solve difficult challenges, and earn customer loyalty, an unwavering dedication to customer service.
Proven track record in delivering customer service for public utility and insurance company employees in busy call center environments.
Offered valuable sales hire with on-the-job preparation

Customer Service Representative

Hooli Corp, CA

2013 - 2016

As one of the company's supervisors and instructors of both new and existing workers became the lead 'go-to'individual for new members and especially difficult calls.
In any given week, an average of 350 inquiries was resolved and performance standards were consistently met in all areas (speed, precision, and volume)
Assisted companies achieve the maximum scores in customer support (as evaluated by external auditors) won 100% marks in all areas, like social skills, active listening, problem-solving, and friendliness
Appreciated in performance reviews for effort, persuasiveness, deep customer attention, and dependability