• Led end-to-end product development for a cloud-based LMS serving over 120,000 students and educators across multiple regions.
• Collaborated with curriculum experts and instructional designers to align digital features with state and national education standards.
• Conducted in-depth user research with teachers, students, and administrators to identify learning gaps and product improvement areas.
• Defined product roadmaps, feature requirements, and success metrics in partnership with engineering and UX teams.
• Coordinated beta launches and pilot programs with partner schools to validate new tools before full-scale release.
• Worked closely with customer success teams to translate user feedback into actionable product updates.
• Ensured platform compliance with accessibility guidelines such as WCAG and ADA standards.
• Supported go-to-market strategies by creating product documentation, demos, and internal training materials.

• Assisted in managing digital assessment and adaptive learning tools used by K–12 institutions nationwide.
• Gathered and documented product requirements by working directly with educators, sales teams, and academic advisors.
• Supported sprint planning, backlog grooming, and release cycles using Agile frameworks.
• Conducted usability testing sessions to evaluate student engagement and teacher workflow efficiency.
• Analyzed learner performance data to recommend product refinements that improved assessment accuracy.
• Helped maintain product documentation, user guides, and feature release notes for internal and external stakeholders.
• Collaborated with QA teams to validate new features and ensure defect-free releases.
• Monitored competitor platforms and EdTech market trends to inform feature prioritization.
• Contributed to stakeholder presentations showcasing product impact and roadmap progress.

• Supported the implementation and optimization of digital learning platforms across multiple academic departments.
• Worked with faculty to integrate technology tools into lesson plans and blended learning models.
• Coordinated training sessions for educators on new learning software and platform updates.
• Collected feedback from instructors and students to identify usability challenges and improvement opportunities.
• Assisted in evaluating third-party EdTech vendors and tools for institutional adoption.
• Maintained system documentation and helped resolve technical and functional issues reported by users.
• Collaborated with IT and academic leadership to ensure smooth system rollouts and upgrades.
• Tracked platform usage metrics to assess adoption levels and learning impact.

Helped design dashboards that provided educators with real-time insights into student progress

Managed the rollout of live video and collaboration tools within an existing LMS

Led feature improvements that personalized content delivery based on learner performance data