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Account Manager Resume Sample

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Malcolm S. Snyder

Account Manager

Account manager with a track record of success in generating corporation-leading revenues on a national scale. An expert with outstanding communication skills. Analytical, proactive thinker, and capable team leader. With over eleven years of professional experience, I am detail-oriented and performance-oriented. Capable of dealing with and minimizing high-stress contexts.

Experience

Account Manager
Kellogg Company, Phoenix, AZ
2017-2022
  • Account base grew from zero to 180 active, repeated accounts. Created a good relationship with gatekeepers to obtain trust and obtain access to top management and other decision-makers.
  • Surpassed all quota system, reaching up to 188 percent of target and ending up to $4.3 million in a standard month. Revived dormant records, the reclaimed business initially lost to competing companies and scored significant new successes.
  • Large company reports accounted for up to 15% of the financial institution's overall country-wide branch corporation.
  • Appointed to coach newly recruited account managers because of strong points in transferring product intricacies into quickly comprehensible aspects and selling value-based perks.
  • Increased book-of-business amount by nearly 250 percent. By developing and implementing tactical sales, advertising, and customer service initiatives, we were able to displace bigger, more defined competitors.
  • Integrated all communications and billing to every relevant customer location.
  • Helped with the processing of new product details.
  • Collaboration with the customer to maintain stock levels and create a proper return and restocking software.
Account Manager
Yelp, Scottsdale, AZ
2013-2017
  • Incorporated a client relationship approach, which occurred in a 17% boost in customer satisfaction.
  • Introduced a new online customer order process, which increased order progression by 38%.
  • Supervises the execution of the Salesforce CRM framework throughout all divisions, boosting productivity by 45% and decreasing processing times by 55%.
  • Executed an electronic email marketing interface that produced over 1,000 prospects per month at no expense to the organization, saving over $50,000 in yearly vendor charges.
  • Deployed new schemes that enhanced average sale amount by 25%, resulting in record-breaking efficiency.
  • Installed a corporate account management process, which resulted in increased optimization and productivity.
  • Developed connections with core decision-makers in every enterprise while managing a sales workflow of 60+ accounts.
  • To recognize business opportunities, performed a requirements evaluation with prospective clients.

Education

B.S. in Business Administration
University of Phoenix, AZ

Certification

Certified Public Accountant (CPA)
Certified in Financial Management
602-313-7064

4813 Griffin Street

Phoenix, AZ 85003                     

Skills
Business Development
Microsoft Office Suite
Customer Service
Deal Negotiations
Risk Evaluation
CRM Technologies
Pipeline Management
Strategic Sales & Business Planning
Languages
Italian