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Account Manager Resume Sample

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Malcolm S. Snyder

Account Manager

Account manager with a track record of success in generating corporation-leading revenues on a national scale. An expert with outstanding communication skills. Analytical, proactive thinker, and capable team leader. With over eleven years of professional experience, I am detail-oriented and performance-oriented. Capable of dealing with and minimizing high-stress contexts.


Account Manager
Kellogg Company, Phoenix, AZ
  • Account base grew from zero to 180 active, repeated accounts. Created a good relationship with gatekeepers to obtain trust and obtain access to top management and other decision-makers.
  • Surpassed all quota system, reaching up to 188 percent of target and ending up to $4.3 million in a standard month. Revived dormant records, the reclaimed business initially lost to competing companies and scored significant new successes.
  • Large company reports accounted for up to 15% of the financial institution's overall country-wide branch corporation.
  • Appointed to coach newly recruited account managers because of strong points in transferring product intricacies into quickly comprehensible aspects and selling value-based perks.
  • Increased book-of-business amount by nearly 250 percent. By developing and implementing tactical sales, advertising, and customer service initiatives, we were able to displace bigger, more defined competitors.
  • Integrated all communications and billing to every relevant customer location.
  • Helped with the processing of new product details.
  • Collaboration with the customer to maintain stock levels and create a proper return and restocking software.
Account Manager
Yelp, Scottsdale, AZ
  • Incorporated a client relationship approach, which occurred in a 17% boost in customer satisfaction.
  • Introduced a new online customer order process, which increased order progression by 38%.
  • Supervises the execution of the Salesforce CRM framework throughout all divisions, boosting productivity by 45% and decreasing processing times by 55%.
  • Executed an electronic email marketing interface that produced over 1,000 prospects per month at no expense to the organization, saving over $50,000 in yearly vendor charges.
  • Deployed new schemes that enhanced average sale amount by 25%, resulting in record-breaking efficiency.
  • Installed a corporate account management process, which resulted in increased optimization and productivity.
  • Developed connections with core decision-makers in every enterprise while managing a sales workflow of 60+ accounts.
  • To recognize business opportunities, performed a requirements evaluation with prospective clients.


B.S. in Business Administration
University of Phoenix, AZ


Certified Public Accountant (CPA)
Certified in Financial Management

4813 Griffin Street

Phoenix, AZ 85003                     

Business Development
Microsoft Office Suite
Customer Service
Deal Negotiations
Risk Evaluation
CRM Technologies
Pipeline Management
Strategic Sales & Business Planning